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Growing Through Changes: Three Things to Expect in Nymbl’s Set-Up Process

Oct 04, 2023

Growing Through Changes: Three Things to Expect in Nymbl’s Set-Up Process 

There are a lot of white-knuckle moments that come with owning & managing a business: dealing with conflicts of opinions within teams, trying to predict the impact of economic conditions on supply chains (yikes), or weighing the pros and cons of utilizing new and evolving technology in your workflows. (I’m looking at you, AI bots.)  


Change, being a common thread here, is inevitable. While big changes to your business can feel indomitable, you’ll find that embracing changes can lead to a better, more efficient business when you have the right support behind you. 


If you’ve considered moving your business management onto Nymbl Systems, we want to provide clarity on what you can expect from us amid a major change in your business. After all, there’s no better place to be than on the same page! 

1:1 Relationships 

If you’ve already gotten a demo of Nymbl Systems from one of our Business Development Representatives (BDRs), you know that we focus on getting to know your business workflows, set-up, and size from the get-go. This way, we can guide you towards specific features that are useful to you.

You’ll also gain a good understanding of Nymbl’s most popular features, like setting up custom forms and workflow checklists, or using scheduling integrations. We’re here to answer any questions you have while you’re exploring all there is to know about Nymbl.

Haven't demo'ed Nymbl Systems yet? Explore the features or schedule a demo today!

The best part? When you’re ready to sign with Nymbl Systems and get set up (AKA: go through implementation and training), you’ll be matched with one trainer that’s with you through every step of the process; from learning the software to setting up your claims. 

We Get to the Point 

Once you’ve signed on the dotted line, the changes will come fast – but always on your schedule! Your trainer will work with you to establish five times you are available to complete the trainings covering the following areas in Nymbl Systems:

  • Session 1: Nymbl Basics – Introductions, Log In, Navigation, Adding a Patient, Patient Charts, and Scheduling 
  • Session 2: Nymbl Flows – Work in Progress (WIP), Tasks, and Messaging 
  • Session 3: Nymbl Maintenance – Adding Templates, Work Schedules, Admin 
  • Session 4: Nymbl Billing – Generating and Sending Claims, Applying Payments 
  • Session 5: More Nymbl Features – Purchasing & Inventory, Questionnaire, CRM, and Reporting 


After each session, you’ll get a recap email of everything that was covered and a link to your training recording. 


Beyond the training and implementation sessions, we’ll also help you work through sending your first test claim, help you post your first payments, and provide templates for you to import your existing data into Nymbl Systems with ease. 


Thanks to our intuitive interface, most customers are able to easily navigate in Nymbl Systems even before the training sessions are completed. Plus, with each training session only taking about 1.5 hours to complete, you’ll be on your feet in no time.

Collaborative Change 

Part of the beauty of Nymbl’s implementation process is knowing that no two businesses will use our software in exactly the same way. There’s an art to the workflows your business has established.

But implementing new software can and should mean that you get to update your current workflows and get more visibility, better tracking, and greater efficiency from them.  


Even after your training is complete, our support will stick with you to lend advice and consult on how you can reimagine workflows and make the most of Nymbl’s features so you get back more of your most precious asset – time.  

Case Study: Learn how ēlizur freed up a full-time position by switching to Nymbl Systems & updating their workflows. Read More >>

With these three expectations in mind, we hope your transition to Nymbl Systems comes with as few surprises as possible and hopefully, far fewer, white-knuckled management calls to make. 

Harnessing AI in Healthcare: Empowering Your Team
By Josh Lau 16 May, 2024
Artificial intelligence (AI) is making waves across industries, and healthcare is no exception. With rising costs and a shortage of skilled talent, leveraging technology to streamline tasks is more critical than ever. It’s essential to understand how it can be implemented effectively, especially in O&P practices, where precision and accuracy are paramount. Empowerment Through AI In the current O&P landscape, where reimbursement is tightening and talent is hard to find, AI offers a promising solution. By automating routine tasks, AI can transform orthotists and other clinical professionals into reviewers instead of doers. This shift allows staff to focus on reviewing and validating AI-driven insights rather than getting bogged down with data entry and administrative tasks. The result? Improved efficiency and more time for patient care. Nymbl’s AI-Powered Solutions At Nymbl, we are dedicated to leveraging AI to enhance three core areas in O&P practices: Streamlined Data Intake with AI and OCR: Our AI-powered Optical Character Recognition (OCR) technology simplifies the data intake process. By automatically extracting and digitizing patient information from various sources, our system helps create comprehensive charts quickly and accurately. This reduces the time spent on manual data entry, allowing healthcare professionals to focus more on patient care. Enhanced Documentation and Transcription: Nymbl’s AI listens to and records patient interactions, transforming them into detailed clinical notes. This feature ensures that all relevant information is captured accurately, reducing the burden of manual documentation. O&P professionals can then review and finalize these notes, ensuring high-quality records without the tedious process of transcription. With large sample data available from the orthopedic surgery world and leveraging our own Large Language Model (LLM), Nymbl has piloted this functionality and can confirm that AI technology can create meaningful efficiencies. These efficiencies turn into more time for practitioners to see patients, and in some cases, practitioners were able to see two or more patients a day with this capability enabled. Optimized Billing Processes: Our most ambitious project focuses on revolutionizing the billing process. Nymbl’s AI suggests appropriate billing codes and modifiers based on the clinical data provided. It also alerts users when there is a mismatch between HCPC codes and the products used. This feature aims to minimize billing errors, enhance compliance, and streamline the reimbursement process, ultimately improving the financial health of medical practices. Augmenting Human Expertise with AI The goal of AI in O&P practices isn’t to replace human expertise but to augment it. AI can handle repetitive and time-consuming tasks, such as scheduling, documentation, and preliminary diagnostics. This frees up staff to concentrate on complex decision-making and patient interaction. By enhancing workflows, AI helps practitioners maintain high standards of care while managing a growing workload. Ensuring Data Quality and Security For AI to be effective, high-quality data is crucial. Healthcare practices must prioritize accurate and comprehensive data collection. Additionally, robust cybersecurity measures are essential to protect patient information. Collaborating with data scientists and cybersecurity experts can help ensure that AI systems are both reliable and secure, minimizing the risks of data breaches and biased outcomes. Here at Nymbl, we handle that for O&P practices. Navigating AI Implementation in Healthcare Implementing AI in O&P practices requires a strategic approach: Start Small: Begin with AI tools that handle specific, well-defined tasks. This allows for easier integration and less risk of errors. Nymbl solutions can get you started on your AI journey. Continuous Training: Regularly update AI models with new data to improve their accuracy and relevance. As our core business, Nymbl continuously updates our models and our software to maintain accuracy and relevance. Collaborative Efforts: Work closely with AI developers to tailor solutions to the specific needs of your practice. Nymbl employes several AI experts on our product team who work closely with O&P practice leaders who are interested in new use cases and advantages that AI can bring. Conclusion AI holds immense potential to transform healthcare, making it more efficient and effective. By empowering O&P business and clinical leaders to be reviewers instead of doers, AI can help address the challenges of rising costs and talent shortages. However, successful AI implementation requires a focus on data quality, security, and transparency. With Nymbl’s innovative AI solutions for data intake, documentation, and billing, healthcare practices can enhance patient care and optimize operations, ensuring a brighter future for both providers and patients.
By Elisabeth Ross 07 May, 2024
Business Intelligence (BI) platform offerings are no longer a niche set of database management tools requiring deep, technical skills. The field has expanded into a competitive marketplace of solutions – businesses now self-select for their specific needs. The result of this healthy competition? Access to data and BI tools is no longer a luxury – it’s an expectation. This has elevated data’s role in strategic planning. For healthcare providers, data allows them insight into optimizing care delivery, enhancing patient experiences, and projecting trends to ensure financial health. Visualizing vast amounts of data is now incredibly accessible, making critical information readily available for informed decision-making. Instead of holding access to data hostage, Nymbl Systems puts your data to work for you. At Nymbl, our BI offerings to customers fall into two categories: “canned” dashboards and customizable, ad-hoc analysis dashboards.
By Elisabeth Ross 02 May, 2024
Nymbl Systems has partnered with the Limb Loss and Preservation Registry (LLPR) to make data collection and submission easier for O&P practices that participate in the effort. An automation within Nymbl’s software allows the transfer of LLPR-collected fields from practices to the database without any additional effort on a practitioner’s part. How it Works When an O&P practice using Nymbl Systems decides to participate with the LLPR, their first step is to contact the Nymbl Customer Support team. Then, Nymbl ‘flips a switch’ on their end and begins transmitting data from that practice to the LLPR data base. Users of Nymbl will be able to easily identify any fields transmitted to the LLPR from the business management platform; these fields are marked by a tooltip icon. “The information is automatically sent as employees and practitioners go about their daily routines,” Josh Lau, CEO of Nymbl Systems, said. “It’s designed to be seamless and eliminate any barriers for practices who want to contribute to this incredibly important effort.”
30 Apr, 2024
Nymbl Systems is proud to continue supporting LLPR and is excited to continue to see the organization thrive under the new direction of TLI. If you'd like to learn more about Nymbl System's partnership and automation that connects with LLPR's database, contact us directly.
By Elisabeth Ross 23 Apr, 2024
It’s hard to help others outside a niche industry “get” what you do. Even with an invested interest on both ends, an understanding can be challenging to reach. This is something that feels especially relevant given the latest updates in Centers for Medicare & Medicaid Services’ (CMS) coverage of Seat Elevation systems. See how Nymbl gets you.
By Joshua Black 19 Apr, 2024
Using an Electronic Medical Record (EMR) software system is a non-negotiable in the tool belt of healthcare providers today. But, finding the right software that has adapted to the Home Medical Equipment (HME) market is a challenge – one that is only surpassed by the challenge of actually implementing a new-to-you EMR system.
By Elisabeth Ross 15 Apr, 2024
In the realm of DME (Durable Medical Equipment) billing and O&P (Orthotics and Prosthetics) billing, the role of clearing houses is a pivotal link between providers and insurance payers. Clearing houses, such as Waystar, are key players in smoothing the path of revenue cycle management. Let’s dive into the role of clearing houses, the services they offer, and how they integrate with EMRs.
By Elisabeth Ross 12 Apr, 2024
Many practitioners like to joke that insurance payers are more often in the business of denying claims than paying them… and from my point of view, they have a point. To maintain a stable stream of payments, you need a reliable system to help double, and triple check your work.
By Elisabeth Ross 05 Apr, 2024
The significance of this act for orthotists, prosthetists, and their patients cannot be overstated – it represents a monumental shift towards patient-centered care and a statutory and regulatory separation of O&P from the umbrella of DME, allowing for more appropriate regulation in the future.
By Elisabeth Ross 29 Mar, 2024
In the rapidly evolving landscape of home medical equipment (HME) providers, business leaders are increasingly confronted with a trio of challenges: navigating complex payer rules for claims, managing high turnover rates among billing specialists, and grappling with complicated software solutions that impede rather than enhance operational efficiency.
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